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Questions, answered

Everything you need to know about our apps, setup, and billing.

About our apps

We build high-converting Shopify apps that grow your revenue. Our two apps, BA Popup Upsell & Cross Sell and BA Post Purchase Upsell, are used by over 1,200 stores to lift average order value.

BA Popup Upsell & Cross Sell shows customizable upsell and cross-sell popups across your store, and BA Post Purchase Upsell presents one-click offers right after checkout. You can run one or both together.

Yes. Our apps work with all Shopify themes, no coding required. Install, open the editor, and everything picks up your brand from day one.

BA Popup Upsell

Create single-product upsells, multi-product cross-sells, and free-gift offers as popups across your store and product pages. Design them in a drag-and-drop editor that matches your brand.

Add to cart, exit intent, time on page, scroll depth, cart value, or hesitation. You also control visibility, markets, devices, and how often each visitor sees it, so every impression counts.

Yes. Run multiple popups with different triggers and targeting side by side, then A/B test headlines and offers to see what converts best.

BA Post Purchase Upsell

The one-click upsell shows on the post-purchase page, right after payment. Customers accept with a single tap and the item is added to the same order, with no re-entering payment info. Shopify's native checkout handles everything.

No. Offers show after the purchase is complete, on the post-purchase page, so your checkout flow stays exactly as Shopify built it.

Yes. Beyond the post-purchase page you can add a checkout upsell block inside Shopify checkout, a free shipping upsell that nudges customers toward a threshold, and an offer block on the thank you page, so you can upsell at every stage.

Yes. Use the canvas editor to chain upsells and downsells into multistep funnels, set the conditions for each path, and A/B test offers. Every plan includes unlimited funnels.

Setup and installation

No. Everything is drag-and-drop, so most merchants have their first offer live the same day they install. No code and no developer needed.

Install directly from the Shopify App Store in a couple of clicks. It is added to your store instantly, ready to configure in the editor.

Yes. After installing BA Post Purchase Upsell, select it under Settings, Checkout, Post-purchase page in your Shopify admin, or your offers won't appear. Shopify only shows one post-purchase app at a time, and the setup guide walks you through it.

About five minutes. Follow the setup guide for your app and you can go from install to live the same day.

Pricing, trials, and billing

Plans scale with the additional revenue an app generates for you, so we earn more only when you earn more. Use the calculator on each app page to see your tier.

Only the extra revenue the app itself generates, meaning the orders and upsells that converted through its offers. Your regular store revenue never affects your plan.

Yes. Every plan starts with a free trial. You won't be charged until the trial ends, and you can cancel anytime from your Shopify admin.

Yes. If you're unhappy after 30 days, reach out and we'll issue a full refund.

Anytime. Plans are billed through Shopify, so upgrading, downgrading, or uninstalling takes effect right from your Shopify admin.

Performance and support

No. Our apps are built to be lightweight and load asynchronously, so your store speed and conversion rate stay intact.

24/7 customer support from our team. Most merchants hear back fast, and we regularly help customise features to fit specific stores.

Still have questions? Contact us